09.09.2008 12:40 PM
Clear-Com hires global customer operations director
Clear-Com Communication Systems has appointed Bob Romero as its new Global Customer Operations Director. Romero will be responsible for the company's worldwide service and support teams, including the application engineering, technical support and service and repair teams, based in the US and UK. He is also responsible for driving a new customer service strategy and improving the customer experience.


Romero joins from Advent Software, where built up a team to support the company's next-generation financial management software portfolio. He has also held senior posts with Chemoil Corporation, Bank of America, Ascend Communications, Alcatel-Lucent, Vpacket Communications (now part of Zhone Technologies) and IP Infusion.


"My goal is to establish Clear-Com's Global Customer Operations department as the pinnacle of service excellence within our industry. This is an exciting time for Clear-Com Communication Systems. The focus and mission for the company and specifically my team are to excel in our 'Customer Delight Program' and I'm honored to be a part of the team," Romero said.


He brings a long history in the communications equipment market as well overseeing energized and visionary leadership teams to Clear-Com.


Clear-Com Managing Director Matt Danilowicz. Commented: "Clear-Com is excited to have Bob as part of our team. His vast experience in customer operations will be an asset to our company and will reinforce our commitment to delivering superior support and service to our customers around the globe."

Post New Comment
If you are already a member, or would like to receive email alerts as new comments are
made, please login or register.

Enter the code shown above:

(Note: If you cannot read the numbers in the above
image, reload the page to generate a new one.)

No Comments Found

Tuesday 03:07 PM
WMUR-TV Says FAA Drone Rules Preclude ENG
The FAA’s current rules and proposed ban on flight over people, requirement of visual line of sight and restriction on nighttime flying, effectively prohibit broadcasters from using UAS for newsgathering. ~ WMUR-TV General Manager Jeff Bartlett

Sue Sillitoe, White Noise PR /   Friday 11:15 AM
DPA Microphones Expands Its d:facto™ Vocal Microphone Range
Wall Street Communications /   Friday 04:20 PM
SMPTE 2015 NAB Show Preview

Featured Articles
Discover TV Technology